Guarantee
All animals between the ages of 1 month and 6 months are guaranteed to be healthy, feeding and correctly sexed. If you are not satisfied, we will replace your animal as long as you notify us within 48 hours from the time of arrival.
All animals over 6 months of age are guaranteed to be healthy and correctly sexed. Due to the very nature of Ball Pythons going off food, for extended periods of time, there is no guarantee that any Ball Python over 6 months of age is feeding.
Guarantee Time Limit
With the development of genetic testing there now the ability to test right away. For the most part we do NOT genetically test our animals. This is due to the sheer number of animals we produce. Testing 1000+ animals at $50/animal is just not financially feasible. We look at the animals here and give you our best, education guess, on what the animals are. A variety of factors are used to determine what we sell the animals as, normally understating the animals based on the genetics of the parents and by looking at what all of the offspring in the clutch look like.
With that said in years past it might take 2+ years, or more, to figure out what an animal is through breeding. This can be frustrating, especially if a female takes a long time to produce eggs. However, with the invention of DNA genetic testing, what could take 2+ years to figure out now comes down to a shed test that can be done in a matter of weeks.
Sex Guarantee
The sex of the animal is guaranteed for 1 year from the time of purchase.
Genetic Guaranee
The genetics of the animal is guaranteed for 1 year from the time of purchase.
1 Year for Guarantee Claims
After one full calendar year has pasted you no longer have any claim towards Corey Woods Reptile Sales for any mistakes in Sexing or Genetics.
In the event that a mistake was discovered, within the 1 year time frame, then there are 2 ways to handle the situation. This will be at the sole discresion of Corey Woods Reptile Sales;
Option 1). The value that was paid, versus, the value of what was received will be given in the form of a credit.
Option 2). A replacement of the animal, with a new, current year animal, of the exact same (or more) of the genetics that were originally purchased.
Here is an example. You purchased a Banana Mahogany Pied male (Value $500). However, through genetic testing you discovered that you received a Banana Pied male (value $300). The 2 options could be either 1) $500 Paid - $300 Received = $200 owing in the form of a Credit OR 2) I provide you with a 2026 Banana Mahogany Pied male free of charge (shipping charges apply for any replacement animals)
1 Year for Credit to be used
In the event that a Credit is owed the Credit must be taken within 1 calendar year (365 days) from the time of that credit being issued. Credits expire after 1 full year (365 days)
Please note animal repacements DO NOT cover shipping. Any local/interntional shipping charges will have to be paid for the replacement order.
NO ANIMAL RETURNS, NO CASH REFUNDS, NO EXCEPTIONS.
Payment
Full payment is required in advance by cash, money order, bank draft, bank transfers, wire transfers or Crypto Currency. All other forums off payment are accepted, however, all must clear before the shipment is sent out.
Deposit/Payment Plans
Payment Plans are available on purchases of $1000 US or more. Minimum deposit is $1000 or 50% of order.
For example if your order is $1500 your deposit is $1000. If your order is $6000 your deposit is $3000. Deposits are NON-REFUNDABLE!!
Bank Transfers are sent via EMT to coreywoods@rogers.com)
Wire Transfers (US Funds)
TD Canada Trust
Shipping - Domestic
All shipments are sent out via Fedex Express. Mild weather shipments are sent out each week on either Monday or Tuesday. Really hot summer days, or really cold winter days shipping will be weather dependant. Ideally, the weather, for Fedex shipments should be anywhere from 0C to +25C in both the sending and receiving locations. However, the sole discression to ship rests with Corey Woods Reptile Sales.
Shipping - USA
There are 2 ways to ship to the USA, from Canada.
1) Group Shipment. A bunch of smaller orders are package up into 1 larger order, sent to a broker in the USA, the shipment is cleared by US Fish & Wildlife and then large shipment is broken up into individual smaller shipments and shipped via Fedex to the customers location, just like a regular USA originated shipment. The customer doens't have to do anything on their end but the cost per animal is higher. Shipping starts at $250/animal but maybe more due to other factors. Please contact for an up to date quote.
2) Direct Shipment. Air Canada is our carrier of choice and shipments will be sent out Pre-paid. All shipments to the USA are sent to a designated port only, unless the customer holds an Exemption to Designated Port permit from US Fish & Wildlife. Customers can clear the shipment them selves but most direct shipment clients have customs brokers that do all of the work for them.
Shipping - International
We will ship with an assortment of Airlines depending on their destination. Call or email for a shipping price quote. Air Canada is our carrier of choice and shipments will be sent out Pre-paid. Each country is different so it is your responsibility to let us know what YOUR Country requires.
CITES documents
All shipments outside of Canada require a Canadian CITES Export permit. These are available free of change and Same Day (blank) CITES are on hand for faster shipments. CITES paperwork will be written up once a deposit is received. Some countries also require CITES import permits and health certificates (most European countries for example). I do not charge for these documents at this time, it is all wrapped up into the one Export/Shipping Fee.
The CITES permits will be professionally completed with the information provided from the customer. However, due to the very nature of filling out the CITES permits (collecting the information from the customer to fill out the CITES permits), Corey Woods Reptile will not be held responsible for any errors or mistakes made in the CITES permit. Please make sure any/all information is true and accurate to make sure the shipment is not delayed, held up, confiscated, or returned...etc. Corey Woods Reptile cannot be held responsible for errors made on the customers end either by not providing the proper information for export or not having the proper permits in their home country to import.
In the event the shipment is held up, detained, confiscated, returned...etc. due to an error in the CITES permits the customer assumes all costs and responsibly for the shipment. In the event the shipment is confiscated due to errors on the CITES permit, Corey Woods Reptile, will not refund or replace the shipment.
In the event a shipment is returned there is a 100% restocking fee.
Please note that Corey Woods Reptile is a legal, registered, commercial business. Thus, all shipments will be classified on the CITES permit as a commercial shipment unless otherwise noted by the customer.
Deposits
All specimens are available on a first come first serve basis. Animals are not considered sold until a deposit is received. Deposits are only accepted for animals that we physically have on hand. Deposits are not transferable from one animal to another. Please choose wisely!
Holding an order for shipment
This is a normal practice and obviously shipping Internationally takes some time. However, some people place an order and then for some unknown reason, they refuse to take their shipment. This has happened more times than I can recount. Or, people get 75% through their order and stop paying. Again, this is a legal transaction. You pay me money and I ship you snakes. So, for that reason the below terms must be inforced;
Canadian Shipments - Can be held for unto 4 weeks (28 days), unless prior arrangements have been made. After 4 full weeks (28 days) then a care and maintenance fee of $10/day/animal will apply. This fee must be paid in full before I ship.
International Shipment - Can be held for unto 6 weeks (42 days), unless prior arrangements have been made. After 6 full weeks (42 days) then a care and maintenance fee of $10/day/animal will apply. This fee must be paid in full before I ship. The time is longer for international shipments as shipping is more complex and customers may need a CITES import permit or I may need to aquire a vet health certificate.
Pricing
Due to the fluctuating Canadian Dollar all animals are priced in US funds. Prices are subject to change without notice. Canadian sales are subject to sales tax (GST and HST). Please call for current pricing and shipping charges.
|
|
